Tech Show Asia (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, store, protect and manage personal data in accordance with the Singapore Personal Data Protection Act 2012 (“PDPA”) and applicable Singapore laws.

By using our website, services, events, products or communicating with us, you acknowledge that you have read and understood this Privacy Policy.

1. About This Policy

This Policy applies to personal data collected by the us through:

• Our website and online platforms.
• Event registrations.
• Membership applications.
• Contact forms.
• Email communications.
• Social media platforms.
• Surveys and feedback forms.
• Purchases and transactions.
• Direct communications with us.
• Other interactions with our organisation.

“Personal data” generally means data about an individual who can be identified from that data alone or together with other information that we have or are likely to have access to.

2. Personal Data We May Collect

Depending on your interaction with us, we may collect:

Identity information

• Full name.
• Date of birth, where required.
• Photograph or profile photograph.
• Job title and company.

Contact information

• Email address.
• Telephone or mobile number.
• Mailing address.
• Business address.

Professional information

• Company name.
• Job title.
• Industry.
• Professional interests.
• Business interests.
• Information provided in your professional profile.

Transaction information

• Products or services purchased.
• Payment and transaction information.
• Billing information.

Where payment is processed by a third-party payment provider, payment card information may be collected and processed directly by that provider in accordance with its own privacy policy.

Event information

If you register for or attend an event, we may collect information such as:

• Registration details.
• Attendance information.
• Dietary or accessibility requirements where voluntarily provided.
• Event preferences.
• Photographs or video recordings taken at events, where applicable.

Technical information

When you use our website, we may collect information such as:

• IP address.
• Browser type.
• Device information.
• Operating system.
• Pages visited.
• Website usage information.
• Cookies and similar technologies.

3. How We Collect Personal Data

We may collect personal data:

• Directly from you.
• When you register for an event or service.
• When you subscribe to our newsletter.
• When you contact us.
• When you purchase a product or service.
• When you participate in surveys or activities.
• Automatically when you use our website.
• From third parties where permitted by law.

Where required under the PDPA, we will obtain your consent before collecting, using or disclosing your personal data.

4. Purposes for Collecting, Using and Disclosing Personal Data

We may collect, use and disclose personal data for purposes that are reasonably appropriate in the circumstances and, where required, for purposes for which you have provided consent.

These purposes may include:

• Providing products and services.
• Processing registrations and transactions.
• Managing memberships.
• Organising and administering events.
• Communicating with you.
• Responding to enquiries.
• Sending newsletters and updates where permitted.
• Sending information about our products, services or events where permitted.
• Improving our products, services and website.
• Conducting research and analysis.
• Managing customer and member relationships.
• Maintaining business records.
• Processing payments.
• Preventing fraud or misuse.
• Maintaining website and system security.
• Complying with applicable laws and regulatory requirements.
• Handling complaints and disputes.
• Protecting our rights, property and users.

We will not collect, use or disclose personal data for purposes that are incompatible with the purposes notified to you or otherwise permitted under applicable law.

5. Consent

Where consent is required under the PDPA, we will obtain your consent before collecting, using or disclosing your personal data for the relevant purpose.

You may withdraw consent by contacting us using the details provided in this Policy.

Upon receiving a valid withdrawal request, we will cease collecting, using or disclosing your personal data for the relevant purpose unless otherwise permitted or required by law.

Please note that withdrawing consent may affect our ability to provide certain products, services or features to you.

We will explain the reasonably foreseeable consequences of withdrawing consent where applicable.

6. Marketing Communications

Where permitted under applicable law, we may send you information about our events, products, services, newsletters and other updates.

You may unsubscribe from marketing emails by using the unsubscribe function provided in the relevant communication or by contacting us.

Your withdrawal from marketing communications will not necessarily affect our ability to send you non-marketing communications relating to services, transactions, accounts, registrations or other matters.

Where marketing communications are subject to Singapore’s Do Not Call (“DNC”) provisions, we will comply with the applicable requirements.

7. Disclosure of Personal Data

We may disclose personal data to third parties where reasonably necessary for the purposes described in this Policy or where permitted or required by law.

These parties may include:

• Service providers.
• Technology providers.
• Website and hosting providers.
• Payment processors.
• Event partners and suppliers.
• Marketing and communications service providers.
• Professional advisers.
• IT and cybersecurity providers.
• Business partners where appropriate.
• Government authorities and regulators where required.
• Other parties where you have provided consent or where disclosure is otherwise permitted by law.

Where appropriate, we will take reasonable steps to ensure that third parties handling personal data on our behalf provide an appropriate level of protection.

8. Overseas Transfers

Some of our service providers or technology providers may be located outside Singapore.

Where we transfer personal data outside Singapore, we will take steps required under the PDPA to ensure that the transferred personal data receives a standard of protection comparable to that required under the PDPA.

9. Protection of Personal Data

We take reasonable steps to protect personal data in our possession or under our control against unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.

Depending on the nature of the information, security measures may include:

• Access controls.
• Password protection.
• Encryption where appropriate.
• Secure systems and networks.
• Restricted access to personal data.
• Staff confidentiality obligations.
• Security monitoring.
• Appropriate backup procedures.
• Vendor and service-provider controls.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

10. Accuracy of Personal Data

We take reasonable steps to ensure that personal data collected by us is accurate and complete where the information is likely to be used to make a decision affecting you or disclosed to another organisation.

You should notify us if your personal data changes or if you believe information we hold about you is inaccurate or incomplete.

11. Retention of Personal Data

We will retain personal data only for as long as it is necessary for the purposes for which it was collected or for other legitimate business or legal purposes.

When personal data is no longer required, we will take reasonable steps to dispose of it securely or anonymise it so that it can no longer be associated with you.

Different types of personal data may be retained for different periods depending on legal, regulatory, operational and business requirements.

12. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Operate and secure the website.
• Remember preferences.
• Understand website usage.
• Improve website performance.
• Analyse traffic and user behaviour.
• Support relevant communications or marketing where permitted.

You may adjust your browser settings to manage or reject cookies.

Disabling certain cookies may affect the functionality of our website.

13. Access to Personal Data

You may request access to personal data that we hold about you and information about how we have used or disclosed your personal data within the preceding year, subject to applicable exceptions under the PDPA.

We may need to verify your identity before processing an access request.

We will respond to your request within the timeframe required under applicable law.

14. Correction of Personal Data

You may request that we correct an error or omission in your personal data held by us.

Please contact our Data Protection Officer using the details above.

We may take reasonable steps to verify the requested correction before making the change.

Where required under the PDPA, we will also take appropriate steps regarding organisations to which the inaccurate personal data was previously disclosed.

15. Data Protection Officer

We have designated a Data Protection Officer (“DPO”) to oversee our personal data protection policies and practices.

You may contact our DPO regarding:

• Questions about this Privacy Policy.
• Requests for access to personal data.
• Requests for correction.
• Withdrawal of consent.
• Data protection concerns.
• Complaints relating to the handling of personal data.

16. Data Breaches

If we become aware of a data breach, we will assess the breach and take appropriate steps to contain, investigate and remediate it.

Where the PDPA requires notification to the Personal Data Protection Commission (“PDPC”) and/or affected individuals, we will make the required notifications within the applicable timeframe.

Under Singapore’s data-breach regime, notification requirements depend on factors including whether the breach is likely to result in significant harm to affected individuals or is of significant scale.

17. Third-Party Websites

Our website or communications may contain links to third-party websites, platforms or services.

Those third parties may have their own privacy policies and practices.

We are not responsible for the privacy practices of third-party websites or services that we do not control.

You should review the privacy policy of any third-party service before providing personal data to it.

18. Children’s Personal Data

Our services are not intended to knowingly collect personal data from children in circumstances where parental or guardian consent is required by applicable law.

Where applicable, we may take reasonable steps to obtain appropriate consent or verification.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, legal requirements or regulatory guidance.

The updated version will be published on our website with a revised “Last Updated” date.

Where required, we will provide additional notification or obtain consent for material changes to the purposes for which personal data is collected, used or disclosed.

20. Complaints

If you have concerns about how we collect, use, disclose or protect your personal data, please contact our Data Protection Officer first so that we can investigate and address your concerns.

If you are not satisfied with our response, you may contact the Singapore Personal Data Protection Commission.

21. Contact Us

For questions, requests or complaints relating to this Privacy Policy or your personal data, please contact:

Data Protection Officer: info@techshow.asia